Learn how we are Addressing COVID-19 by taking safety precautions and offering No-Contact solutions.

addressing-covid-19 | Mercedes-Benz of Farmington

Mercedes-Benz of Farmington

How We Are Addressing COVID-19

Mercedes-Benz of Farmington is committed to providing best-in-class service to our guests. We ensure you we are addressing this time with the highest respect and caution. Follow us on social media for continuing information regarding how we will continue to keep our valued guests informed about how we are addressing customer needs during this time.

COVID-19 Safety

The safety of our guests and employees is our top priority, and we’ve implemented further protocols in our facility. We’re diligently cleaning and disinfecting high-traffic areas throughout the day after serving customers and restricting employees from working under certain circumstances. We have rearranged our waiting areas to accommodate the CDC Social Distancing guidelines.

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No-Contact Online Car Buying

With Star Pass, you can explore New, Executive Demo, Certified and Pre-Owned vehicles inclusive of manufacturer incentives from any device at any time. Purchasing a car from your phone is now a reality. Use our easy 6-Step Process to find your vehicle and configure your deal structure. We’ll deliver the vehicle to your home for a No-Contact test drive and delivery.

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No-Contact Service

We’re following the guidelines put forth by the CDC and offering No-Contact Service in our service drive. Service Advisors practice appropriate social distancing when you check in and we look over your vehicle. Wait comfortably in our lounge sitting at least 6 feet apart from others. Check out using Easy Bill Pay from your Mobile Device. We return your vehicle to you thoroughly disinfected before you leave.

What to Expect

Relief on Pre-Owned Purchases

We’re here to help during these times of uncertainty, and we're doing what we can to help alleviate some of your burdens. Receive APR rates as low as 0.99% on select year model Certified Pre-Owned Mercedes-Benz vehicles. These rates are in addition to our already competitive Mercedes-Benz of Farmington ONE PRICE®.

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No-Contact Parts Delivery

With most people working from home and fewer commutes, we're offering "No-Contact Parts Delivery" for the Do It Yourselfers who choose to spend their spare time working on their own vehicles. Retail parts orders totaling $25 or more receive free next-day delivery to their home. We'll leave the order on your doorstep so you can work on your vehicle at your leisure to assist with social distancing.

Order Parts

We Come To You - Service Valet

We're offering "We Come To You - Service Valet" through our Service Department. Use our complimentary Service and schedule your service appointment, vehicle pick-up, and vehicle delivery back to your residence. This service is available to all Mercedes-Benz owners within 50 miles of Mercedes-Benz of Farmington, regardless of where you purchased your vehicle. This is one more way we're helping our clients practice social distancing.

Schedule Service

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Mercedes-Benz of Farmington is dedicated to the safety of our guests and team members alike. We’re taking additional measures to mitigate the risk of transmission to our customers and employees.

AT THIS POINT, NO MERCEDES-BENZ OF FARMINGTON AUTOMOTIVE EMPLOYEES HAVE TESTED POSITIVE FOR COVID-19.

Below are some of the protocols and action items we’re taking in our dealerships to mitigate against the spread of the virus. We’re asking all of our team members to follow the guidelines put forth by the CDC to prevent the spread of the infection.

In Our Dealerships

  • Please do not be offended if our employees refrain from shaking your hand. We warmly welcome you with a smile but will keep our hands to ourselves and follow the recommendations for Social Distancing.
  • When you arrive for your service appointment, our service staff will keep their distance until you exit the vehicle. They will then proceed to wipe down the frequently touched surfaces in your vehicle with a disinfecting solution. Likewise, when we return your vehicle to you, we will do the same.
  • We’ve increased the number of times our facilities staff cleans and disinfects common areas across all of our dealerships by sterilizing all customer-facing and employee common areas systematically throughout the day. These areas include but not limited to door handles, countertops, restroom surfaces, handrails, tables, chairs, and many more commonly-touched areas.
  • We specifically focus on cleaning all customer-waiting areas (desks, tables, chairs, nursery room) as soon as they’re vacated by other customers.
  • We have rearranged our waiting areas to accommodate the CDC Social Distancing guidelines.

Mercedes-Benz of Farmington Employees

  • All team members are asked to isolate themselves for the recommended 14 days if someone in their household is either demonstrating symptoms consistent with COVID-19 or is determined to have come into contact with someone who has.
  • Mercedes-Benz of Farmington Team Members who become ill are being instructed not to come to work until they’ve fully recovered. If they display symptoms consistent with COVID-19, we ask that they return with clearance from their physician or after a self-quarantine period of 14 days and fully symptom fee.
  • We’ve strategically placed hand sanitizer around our facilities that are accessible to all Mercedes-Benz of Farmington team members to allow for them to sterilize their hands regularly.
  • We’re requiring our staff to wash their hands regularly throughout the day.
  • We’ve instructed our staff to either wash hands or use hand sanitizer, after handling food and touching personal items.

Online Services

Did you know thatMercedes-Benz of Farmington offers online service scheduling, a service valet program that comes to you, and even an online car-buying platform?

  • We come to you Service Valet.
  • Star Pass online car buying service
  • Online Service Appointment Scheduling
  • Mobile Payment Processing for your Vehicle Service
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801-335-5116

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555 N. West Bourne Circle • Farmington, UT 84025

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Today's Hours:

Sales: Closed

Service: Closed

Parts: Closed

Mercedes-Benz of Farmington

555 N. West Bourne Circle Farmington, UT

Phone: 801-335-5116

https://www.google.com/maps/place/Mercedes-Benz+of+Farmington/@40.9922033,-111.9003694,17z/data=!4m5!3m4!1s0x0:0x8f0231e77775249c!8m2!3d40.9921866!4d-111.898357

Parts

Phone: (801) 335-5114

555 N. West Bourne Circle Farmington, UT

Sales

Phone: (801) 207-9280

555 N. West Bourne Circle Farmington, UT

Service

Phone: (801) 207-9287

555 N. West Bourne Circle Farmington, UT
40.9922033 -111.8981807
Mercedes-Benz of Farmington 40.9922033, -111.8981807.
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